What information does Kiwi Whip collect?

Generally, the information we collect and store about customers includes your name, address, birth date, phone number, and details of the products that you have purchased from Kiwi Whip, payment and billing information, email addresses including but not limited to any other information that you may provide to us.
We may also collect information about your device, including IP address, date and time of your visits and durations of your visits to our website, pages and documents accessed, and the type of browser being used.


Kiwi Whip is committed to protecting your privacy when you visit our website. The information we collect from you is intended to be used to maximize the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles.

All information we receive from our customers is protected by a secure server that encrypts all customer information before it is sent to you. Furthermore, all customer data collected is secured against unauthorized use or access. Credit card information is NOT stored by us on our servers.


We may use the personal information collected from you for the purpose of providing you with direct marketing material, updates regarding our website, and e-newsletters. This will only apply if you have registered or subscribed to such publications by registering your details with us. If you wish to stop receiving such information you may let us know by email or unsubscribe to our newsletters at any time.

We respect the privacy of our online visitors to kiwiwhip.co.nz therefore the information is used to personally identify you. Your personal details are not disclosed with third parties unless required by law, for goods or services which you have purchased or to protect our copyright, trademarks, and other legal rights.

We will take reasonable steps within our possession or control to protect the confidentiality of your personal data. As mentioned, we will not share your personal information with any third party other than our service providers who assist us in providing the information or service we are providing to you. We would only do so if the party has agreed to comply with our privacy standards as described in this privacy policy. Note: some of our service providers may be overseas and may not be subject to Australian Privacy Laws. You may contact us directly if you require any further details regarding this.

Any non-personal information and materials that are being submitted to this website or to us by our email, or which we obtain from third parties without promises of confidentiality, may be kept, used, and disclosed by us on a non-confidential basis. We may use and reproduce the information for any purpose, including developing, manufacturing or marketing products.


We also collect information about your use of our website using cookies. You can choose to decline cookies, but if you do so, you may not be able to fully experience our online interactive features.
Note: A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. The use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any personal information (e.g. name, address, email address, or telephone number). We use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.


We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the rights, property or safety of Kiwi Whip, our customers or third parties.

If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be disclosed to a potential purchaser under a confidentiality agreement. We would only disclose your information in good faith and where required by any of the above circumstances.


We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except the necessary information required by providers of products or services you have purchased or to protect the rights, property or safety of Kiwi Whip, our customers or third parties or if required by law.


You may be able to access external links operated by other companies that are unrelated to us, by clicking on the links we have provided. These links are meant for your convenience only and these websites are not subject to our privacy standards and we do not hold any responsibility for their privacy practices or content.


As mentioned, we may amend this Policy at any time by posting the updated version on our website. The privacy policies may be changed to comply with new laws or industry codes of practices that are developed or align with changes to our business. We encourage you to return periodically to review our privacy policy.
If you have any questions or concerns at any time about our privacy policy or the use of your personal information, please contact us at [email protected] we may need to contact you for further details.

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